Privacy Policy

Last Updated: January 22, 2026

Joy Automation, Inc. ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy describes how we collect, use, and protect information when you use the AnywhereScada platform.

Information We Collect

We may collect:

  • Account Information: Name, email address, and authentication data via Auth0 (Google sign-in)
  • Billing Information: Payment details processed securely through Stripe
  • Usage Data: Metric values, connection logs, and service usage statistics
  • Industrial Data: SCADA and automation data transmitted through your spaces via MQTT
  • Technical Data: IP address, browser type, and device information

How We Use Your Information

Your information is used to:

  • Provide and maintain the AnywhereScada platform
  • Process subscriptions and usage-based billing
  • Monitor service usage and enforce fair use limits
  • Communicate service updates and support
  • Improve platform performance and reliability
  • Comply with legal obligations

Industrial data transmitted through your spaces is stored and processed only to provide the service you have requested.

Sharing Information

We may share information with:

  • Auth0: For authentication services
  • Stripe: For payment processing
  • Infrastructure Providers: For hosting and service delivery
  • Legal Authorities: When required by law

We do not sell personal information or your industrial data.

Data Retention

  • Account Data: Retained while your account is active
  • Industrial Data: Retained according to your space configuration
  • Billing Records: Retained as required for legal and accounting compliance

You may request deletion of your account and associated data at any time.

Cookies & Tracking

We use cookies for:

  • Session management and authentication
  • Service functionality

We do not use third-party advertising or remarketing cookies.

Security

We implement industry-standard security measures including:

  • TLS/SSL encryption for all data in transit
  • Secure MQTT connections with authentication
  • Encrypted storage for sensitive data

No system is completely secure, and we cannot guarantee absolute security.

Your Rights (GDPR / CCPA)

You may request:

  • Access to your personal data
  • Correction of inaccurate data
  • Deletion of your data
  • Export of your data in a portable format
  • Restriction of processing

Children's Privacy

AnywhereScada is a business service not intended for children. We do not knowingly collect data from individuals under 16.

Changes to This Policy

We may update this Privacy Policy. Material changes will be communicated via email or platform notification. Continued use of our services constitutes acceptance of changes.

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